Software for complex operations.
VerticalOS is our design-partner path for clearer quoting, job tracking, inventory, field updates, approvals and operational visibility. It connects office, workshop, warehouse and field activity around one shared operational record. Teams see what is moving, what is blocked and what needs attention without rebuilding the report by hand.
Bring job tracking, inventory, field updates, approvals and dashboards into one operations system your team can control.
ONE VIEW OF THE WORK
Bring job tracking, inventory, field updates, approvals and dashboards into one operations system your team can control.
One operating thread from customer request to completed job.
VerticalOS is being shaped around the real sequence of manufacturing, fabrication, materials and distribution work. Each module should strengthen the same connected workflow instead of becoming another isolated tool.
Visibility that helps the operation move, not just report.
Operational friction
Status is scattered.
Quotes, job notes, stock updates, photos and customer messages live in different files, chats and systems.
Connected response
One operational timeline.
VerticalOS connects each customer, quote, order, job, material update and action around a shared record and clear status model.
Operational friction
Teams discover delays too late.
Missing approvals, materials, measurements or field updates become visible only after schedules and customers are affected.
Connected response
Exceptions surfaced earlier.
Rules, alerts and dashboards highlight blocked work, overdue actions, inventory gaps and jobs that need human attention.
Operational friction
Reporting consumes the team.
Managers rebuild the same spreadsheet reports and still cannot trust that the operational picture is current.
Connected response
Live, source-grounded insight.
Operational dashboards and governed AI summaries use connected records to explain workload, progress, delays and next actions.
A serious roadmap, not a generic ERP claim.
VerticalOS is based on the same operational problems Decrypt already solves through Studio projects: scattered data, manual reporting, unclear job status, inventory gaps, approval delays and limited management visibility.
Roadmap first
VerticalOS remains a roadmap and design-partner narrative until repeatable industry IP is market-proven.
Built from real operations
The goal is to turn repeatable industry workflows into reusable software modules over time.
Commercially grounded
Decrypt leads today with Studio and Automations while VerticalOS develops through focused pilots.
Modules being shaped around operations-heavy work.
VerticalOS modules are intended to share customers, jobs, materials, statuses, permissions and reporting logic. A business can begin with one workflow and expand without recreating the operating model each time.
Quote-to-Order
Track requests, estimates, approvals, customer information and order movement from first inquiry to confirmed job.
Job Tracking
Give teams clearer visibility into job status, responsibilities, pending actions, delays and next steps.
Inventory Visibility
Track materials, stock movement, usage, availability and operational updates in a more structured way.
Mobile Field Updates
Allow teams to update job status, notes, photos, tasks, approvals and operational details from mobile devices.
ERP-Style Operations Tools
Create custom modules for customers, orders, tasks, approvals, inventory, reporting and role-based business workflows.
AI Operations Dashboards
Summarize job status, flag anomalies, surface delayed work, support forecasting and give managers clearer operational visibility.
Connect operations software to the systems the business already trusts.
VerticalOS does not need to replace every existing tool. The design-partner approach identifies the system of record for each data type, then connects the workflow through appropriate APIs, imports, events and permission-aware interfaces.
ERP and accounting systems
Connect customers, products, orders, invoices, payments, purchasing or inventory data while keeping financial records in the appropriate system of record.
CRM and customer records
Link inquiries, contacts, opportunities, quote history, communication and account context to the operational work that follows a sale.
Microsoft 365 and documents
Use SharePoint, Teams, Outlook, files, forms and Power Automate where they support approvals, document control, notifications and collaboration.
Inventory, barcode and material data
Connect stock references, material identifiers, reservations, usage, purchasing updates and scanning workflows to jobs and locations.
Mobile and field workflows
Give field, workshop and delivery teams focused interfaces for status updates, notes, photos, measurements, signatures, issues and completion records.
APIs, dashboards and data exports
Integrate specialist tools, expose approved operational data, support management reporting and preserve practical export paths where required.
Operational visibility without losing control of data and decisions.
Security and governance are scoped around the risk of the workflow, the sensitivity of the data and the responsibilities of each user. AI supports operations only where approved data, review and accountability can be defined.
Role-based access
Office, workshop, field, management, partner and administrator roles see and change only the records and actions appropriate to their work.
Approval and exception paths
High-value quotes, unusual discounts, inventory exceptions, job changes and AI-assisted actions can require explicit human approval.
Audit-friendly history
Important status changes, approvals, assignments, notes and exceptions can retain timestamps, ownership and a reviewable operational trail.
Source-grounded AI
AI summaries and operational answers are connected to approved records and documents, with clear limits, monitoring and human review where needed.
Secure integration design
Credentials, secrets, APIs, data transfers and external services are planned around least-privilege access and documented ownership.
Testing and release control
User flows, permissions, calculations, integrations, mobile behavior and edge cases are tested before production releases and later changes.
Measure whether the system makes work faster, clearer and more reliable.
The design-partner pilot defines a baseline and a small set of operational measures before development expands. The goal is not more software usage. The goal is better control of work and better business outcomes.
Quote turnaround
Measure the time from qualified request to approved estimate, including revisions, missing information and approval delays.
Job status accuracy
Compare how quickly and reliably office, workshop, field and management teams can identify the current state and next action.
Inventory confidence
Track stock accuracy, material reservations, shortages, emergency purchases, unused material and the time spent reconciling records.
Handoff and approval time
Measure delays between sales, planning, production, purchasing, delivery and management decisions.
On-time completion
Monitor jobs completed against promised or planned dates and identify the recurring reasons work becomes delayed.
Reporting effort
Measure hours spent collecting status, rebuilding spreadsheets, chasing updates and preparing operational reviews before and after the pilot.
A focused path from operational discovery to a working pilot.
A design partnership is structured to learn from real work without attempting a risky full-system replacement on day one. Each stage produces a clear decision, artifact or working capability.
- 01
Operational discovery
Interview the people doing and managing the work, review spreadsheets and documents, map systems, identify bottlenecks and define the business outcome.
- 02
Workflow and data model
Define the quote, order, job, material, status, user, approval and reporting concepts that need to stay consistent across the pilot.
- 03
Pilot scope and success measures
Choose one valuable workflow, agree what is included, document assumptions and set the measures that will indicate whether the pilot works.
- 04
Prototype and user validation
Test screens, mobile steps, status logic and responsibilities with real users before committing the full pilot build.
- 05
Build, integration and QA
Develop the pilot, connect approved systems, migrate or import required data, test permissions and edge cases, and prepare users for launch.
- 06
Measure, improve and expand
Review adoption and operational outcomes, fix friction, document learning and decide whether to extend the module or connect the next workflow.
Where the design-partner work is most useful first.
Stone, marble, granite and surfaces businesses
Operations with quotes, materials, production, delivery and job status complexity.
Fabrication and production teams
Teams that need clearer workflow state, responsibility and shop-floor visibility.
Construction materials and supply businesses
Inventory-heavy operations with quoting, ordering, fulfillment and customer updates.
Distribution and inventory-heavy companies
Businesses where stock, movement, approvals and reports need structure.
Workshops and operations-heavy SMEs
Teams that have outgrown spreadsheets but are not served well by generic tools.
Field teams needing mobile job visibility
People who need to update status, notes, photos and approvals away from a desk.
Help shape the system around real operations.
Decrypt is looking for design partners with real operational workflows, spreadsheet-heavy processes and a need for clearer business visibility. Design partners receive focused discovery, workflow mapping, pilot planning and early module development shaped around their operating reality.
Is VerticalOS a finished product?
VerticalOS is Decrypt's roadmap and design-partner program for repeatable industry software. Decrypt currently builds these systems through custom projects and is turning repeatable workflows into reusable modules over time.
Who is VerticalOS for?
VerticalOS is for fabrication, manufacturing, materials, distribution and operations-heavy businesses that need job tracking, inventory visibility, mobile updates, approvals and AI dashboards.
Can Decrypt build a custom version before VerticalOS is fully productized?
Yes. Decrypt Studio can build custom ERP-connected operations tools, dashboards and workflow systems today while VerticalOS evolves into repeatable industry IP.
What does a design partner receive?
Design partners receive focused discovery, workflow mapping, pilot planning and early module development shaped around real operational needs and feedback.
Does VerticalOS replace our ERP?
It can connect to, extend or fill gaps around an existing ERP. The right approach depends on which data and workflows should remain in the current system.
Can we begin with one operations module?
Yes. Quote-to-order, job tracking, inventory visibility, mobile updates or an operations dashboard can be piloted before a broader rollout.
How are roles, permissions and operational data handled?
The system can use role-based access, approval rules, audit history, documented data flows and integrations appropriate to the operational risk.
Ready to replace spreadsheet-driven operations with clearer software?
Bring us your quoting, job tracking, inventory, field update, approval, or reporting workflow. We will map a focused operations pilot around the way your business runs.